The Back Office is the core of your company. If your processes have a lot of blockers, the resulting loss of productivity will multiply throughout your entire business. For example, let’s say a organization onboards a new client in minutes but requires several weeks to train a new employee or vendor. That’s a challenge because both your employees' skills and your vendor’s products play a important role in providing excellent service to the customer. Therefore, if those components are not operating efficiently, your client is ultimately who is disadvantaged. Your Front Office can only be as efficient as your Back Office, and both must be included in a strategic digital transformation.

Planning is the most crucial part of a migration. Every migration needs a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations must include mapping metadata, folder structure, search capabilities, and many other components that will allows users to find pertinent data. It is crucial that you invest the time to identify the problems you are having and what is required to resolve them.